Terms of Service for Custom Products
These Terms of Service apply specifically to all custom and personalized products purchased from Craftina Co.
Custom Design Services
Craftina Co. provides custom design and production services for personalized products. Each order is created based on the information provided by the customer.
Customer Responsibilities
Customers are responsible for providing accurate customization details including spelling, dates, names, and images.
Customers are also responsible for reviewing all design proofs carefully before approving them.
Design Revisions
Each custom order includes two design revisions.
Additional revisions beyond the included revisions may incur a $10 design revision fee per additional edit.
Design Approval Requirement
Production will not begin until the customer has approved their design proof.
Once a design has been approved, changes cannot be made.
Customer-Provided Content
Customers must have permission to use any photos, logos, or artwork submitted for use in their design.
Craftina Co. is not responsible for copyright or trademark violations related to customer-provided materials.
Production Timeline
Production timelines begin only after:
• customization details have been submitted
• design approval has been received
Color Variations
Due to differences in screen displays and printing processes, slight variations between digital proofs and final products may occur.
Design Ownership
Unless otherwise agreed in writing, all designs created by Craftina Co. remain the intellectual property of Craftina Co.
Policy Updates
Craftina Co. reserves the right to update these policies at any time to reflect changes in business practices.